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Knowledge
General Knowledge ( 2 )
How To Create A Ticket
How do I delete my account?
Affiliate Program ( 16 )
How do I earn commissions?
Do I have to sell something to earn?"
How many levels deep can I earn?"
What percentage do I earn per referral?
"How do I see my downline?
Can I see the names of my Level 2 referrals?"
Where do I find my affiliate link?"
Do I need to apply to be an affiliate?"
How do I share my referral link?
"How much can I earn per sale?"
"Can I earn if someone upgrades months later?
How often are commissions paid?
What’s the minimum payout amount?"
How do I update my payout details?"
How do I know if I’ve earned a commission?
How do I track how many times my card is scanned?
Analytics and Insights ( 9 )
Can I see who viewed my card?
Can I export analytics to Excel?
How do I track clicks on my links?
Can I get weekly usage reports?
How do I see which QR code placements perform best?"
Can I compare scans between my cards?
Can I track which referrals came from me?
Can I get notified when someone scans my card?
Can I connect analytics to Google Analytics?
Payments and Payouts ( 10 )
How do I set up my eWallet?
When are payouts processed?"
What is the payout cycle?"
Can I get paid to PayPal?
Can I get paid to my bank account?
What’s the minimum balance required for payout?
Are there payout fees?",
"How do I verify my ID for payouts?"
"What happens if a sale is refunded?",
How do I see my payout history
Account and login ( 8 )
How do I create a free GoFastCARD account
I didn’t get my verification email — what should I do?
How do I log in to my dashboard?
Can I reset my password?
How do I change my email address on file?
Can I use Google login instead of email?
Why can’t I log in to my account?"
Can I have more than one account?
Profile Setup ( 9 )
How do I add my photo to my card?
What size should my profile photo be?"
How do I edit my contact details?
Can I hide my phone number?"
How do I add my social media links?
How do I add a company logo
Can I list multiple businesses on one card?
How do I update my job title?
Can I change the card URL after creating it?
Design and Templates ( 14 )
How do I pick a template
How do I use premium templates?
Can I upload my own background image?
What’s the best image size for a background?
How do I change colors and fonts?
How do I preview my card before publishing?
Can I save multiple design drafts?
Can I duplicate an existing card?
How do I see what my card looks like on mobile?
Can I create a card for my team members?
Can I have more than one card under my account?
How do I reorder sections on my card?"
Can I hide sections I don’t want to display?
Can I change my template later
Sharing and QR Codes ( 15 )
How do I share my GoFastCARD?
Where do I find my QR code?
Can I download my QR code as an image?
Does my QR code ever expire?
Can I add my QR code to my email signature?
How do I add my QR code to business cards I print?
Can I put my QR code on flyers or brochures?
Can people scan my card offline?"
"What happens when someone scans my QR code?
How do I share my card via text message?
Can I share my card on WhatsApp?"
How do I share my card on LinkedIn?
Can I put my card in my Instagram bio?"
Can I send my card by email?
Can I add my card to my Apple Wallet?
Add-Ons and Upgrades ( 15 )
What add-ons are available?
How do I upgrade my plan?
What’s included in the premium package?
How do I buy a premium template?
Can I use one purchase across all my cards?
Can I upgrade later if I start free?
How do I pay for add-ons?
Is my payment information secure?"
Do I need a credit card to use GoFastCARDS?
How much do add-ons cost?"
Can I try an add-on before buying?
Can I remove an add-on I don’t want anymore?
How do I see which add-ons I’ve purchased?
Can I upgrade just one card?
What’s the refund policy for add-ons?